We are committed to protecting and respecting your privacy.
This policy explains how we collect and process your personal data in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act.

We may collect personal information when you:

• Place an order
• Submit an enquiry
• Contact us directly
• Use our website

This may include:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely via third parties)
• Order history and preferences
• Technical data (IP address, browser type, device information)

We use your information to:

• Process and fulfil your orders
• Communicate with you regarding purchases or enquiries
• Provide customer support
• Improve our website and services
• Prevent fraud and comply with legal obligations

To protect our business and customers, we may carry out checks to:

• Prevent fraud and money laundering
• Verify your identity
• Ensure secure transactions

These checks may involve processing your personal data and sharing it with authorised third parties.

In some cases, we may use automated processes to assess potential fraud risk.
If such processing affects you, you have the right to request human review.

All payments are processed securely through trusted third-party providers.
We do not store your full payment details on our systems.

We may share your data with trusted third parties where necessary, including:

• Payment providers
• Delivery partners
• IT and service providers
• Fraud prevention agencies
• Legal or regulatory authorities (if required)

We do not sell your personal data.

Your data may be processed outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place to protect your data.

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

We only retain your personal data for as long as necessary to:

• Fulfil the purposes it was collected for
• Meet legal, accounting, or regulatory requirements

We may contact you regarding:

• Your orders
• Customer service enquiries
• Relevant updates

We may also monitor communications for quality, training, and security purposes.

We use cookies to improve your browsing experience and website performance.

Cookies help us:

• Ensure the website functions correctly
• Understand how users interact with our site
• Improve usability and performance

You can manage or disable cookies through your browser settings.

Under data protection laws, you have the right to:

• Access your personal data
• Request deletion of your data
• Request correction of inaccurate data
• Object to processing in certain cases
• Request restriction of processing

To exercise your rights, please contact us.

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or practices.

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.